Manual fleet administration
Every device required individual attention, making consistency harder to maintain and creating an operational bottleneck around one internal resource.
Case study 02 / Biotechnology
Microsoft Intune deployment.
Moving a mixed fleet of approximately 40 Macs and 90 Lenovo PCs from individual administration to central endpoint management through Microsoft Intune.
≈130 devicesWindows and macOS fleet
2 platformsOne management plane
ABM integratedApple enrolment foundation
Replace device-by-device administration with repeatable endpoint control.
The biotech organisation’s computers were managed individually by one person. As the fleet grew across macOS and Windows, configuration depended heavily on manual effort and the knowledge of a single administrator.
Intune as the MDM
Microsoft Intune was selected as the central management platform for both Windows and macOS, providing one place to apply device configuration and oversight.
Business Manager integration
Apple Business Manager was integrated with Intune to establish an organisational enrolment path for the Mac fleet rather than relying only on manual setup.
Architecture & delivery
A management model built for a mixed-device organisation.
The project addressed the operating model around the devices as well as platform configuration. The goal was consistent administration across two endpoint ecosystems without pretending they are identical.
01
Fleet and ownership discovery
Established the device population, platform split, current administration practices and constraints affecting enrolment.
02
Intune tenant design
Defined the management structure required to administer Windows and macOS devices centrally through Microsoft Intune.
03
Apple Business Manager connection
Integrated Apple Business Manager with Intune to support organisational ownership and a more controlled enrolment process for Macs.
04
Configuration approach
Translated the organisation’s device requirements into centrally managed settings appropriate to each operating system.
05
Fleet rollout
Rolled the management model across approximately 40 Macs and 90 Lenovo PCs while moving administration away from one-by-one handling.
Deployment sequenced to protect day-to-day operations.
A mixed fleet requires platform-aware testing and rollout. Windows and macOS controls were treated as related workstreams within one management architecture.
Inventory the real fleet
Confirm devices, operating systems, ownership and current management state.
Define management controls
Resolve the tenant structure, enrolment model and platform-specific configuration.
Prove enrolment paths
Validate the management experience before extending it across the broader fleet.
Establish central operation
Bring the Windows and Mac estate under Intune and transition routine management into the new model.
Delivered outcome40 Mac
90 PC
90 PC
Approximately 130 endpoints brought into a central management platform.
A fleet that could be managed as an environment, not a collection of individual computers.
Microsoft Intune gave the organisation a central point for administering its Windows and macOS estate. Apple Business Manager integration established a stronger foundation for organisational Mac enrolment.
The immediate outcome was an operating model less dependent on repeated manual configuration by one person, with device administration moved into a platform designed to apply settings across the fleet.
- Microsoft Intune deployed
- Approximately 130 devices in scope
- Windows and macOS management
- Apple Business Manager integrated
Related case studies.
Endpoint management is often delivered alongside Microsoft identity, tenant and collaboration change.
Modern endpoint control
Still managing devices one at a time?
Define the enrolment, configuration and operating model required to manage the fleet consistently.
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